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Whether you’re a worst-case-scenario worrier or you’ve got a goal in mind, the right savings account can make all the difference.
We’re sorry to see you go! But we’ve got your back with a simple exit guide.
Just give us a call on 0808 196 1945 or email us at customerservice@thisbank.co.uk.
Make sure your account balance is zero. Then, email us at customerservice@thisbank.co.uk to request account closure.
Before getting in touch with us, please download any statements you might need later on. We’ll send you a confirmation email when the closure process is complete. For information on how we handle your data after account closure, please refer to our Customer Privacy Policy.
To close your loan account, please email us at customerservice@thisbank.co.uk to request a settlement figure.