Cookie Policy

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Who we are

This Bank Limited, a company registered in England and Wales (under number 11734380) whose registered office is at City Bridge House, 57 Southwark Street, London United Kingdom SE1 1RU.

Our website

Our website thisbank.co.uk (the “Site”) uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site, allows us to improve our Site and also allows us to identify products and/or services which may be of interest to you. By continuing to browse the Site, you are agreeing to our use of cookies.

What are cookies?

Cookies are text files containing small amounts of information that are transferred and stored to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device and to remember a user’s actions and preferences over a period of time.

Information is collected and used by us in accordance with the terms of this Cookie Policy and our Privacy Policy.

How we use cookies

We use the following cookies:

Strictly necessary cookies

These are cookies that are essential for the operation of our Site. We do not require your consent to set these cookies on your device as our website cannot function properly without them.

Analytical/performance cookies

These allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our Site. This enables us to personalise our content for you, and remember your preferences (for example, your choice of language or region).

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

CookieNamePurposeMore information
Google Analytics_gaUsed to distinguish users.For more information in relation

to this cookie please see:

https://developers.google.com/tag-platform/security/concepts/cookies

Google Analytics_gidUsed to distinguish users.For more information in relation

to this cookie please see:

https://developers.google.com/tag-platform/security/concepts/cookies

Google Analytics  gatUsed to throttle request rate.For more information in relation to this cookie please see:

https://developers.google.com/tag-platform/security/concepts/cookies

HubSpothubspotutkUsed to keep track of a visitor’s identity.This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

 

Hotjar_hjidUsed to track user performance.This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.

 

 Hotjar_hjIncludedInSam pleUsed to track user performance.This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

 

Facebook_fbpUsed by Facebook to deliver a series of advertisement products on Facebook.Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
AntiXsrfTokenAntiXsrfTokenUsed to maintain user session variables.Helps to protect against XSRF attacks.

 

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.

How you can manage your cookie preferences

You can block cookies by activating the setting on your browser that allows you to refuse the setting

of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our Site.

Except for strictly necessary cookies, all cookies will expire after two years.

Contact us

If you have any questions regarding this Cookie Policy or our use of cookies, please contact us at thisbank, City Bridge House, 57 Southwark Street, London, SE1 1RU (customerservice@thisbank.co.uk).