Careers at thisbank

A bank that’s fair, easy to use, easily understood and supportive –
helping real people save, borrow and build a better future.

 

Current opportunities Our benefits
Moneyfacts Shortlisted logo Moneyfacts 5-Star Service Rating badge for 'Personal Savings Easy to Open' in 2026, featuring five gold stars and highlighting excellence in customer satisfaction and account accessibility.

this is who we are looking for

We don’t have any openings right now, but big things are ahead – check back soon!

this is what we offer

All benefits are subject to employee eligibility.

Private Medical Insurance

You matter to us, so we offer Vitality health insurance, including extensive mental health coverage.

Work from anywhere

We trust you to get the job done, so feel free to work from anywhere in the world for up to 30 days per year.

 

More time with us = more holidays

Everyone gets 25 holiday days, plus all bank holidays, and that rises to 30 days off with time.

Two paid volunteering days per year

One to be used for any cause you wish, one to be used as a collective group.

Regular office socials and events

We celebrate success and collaboration through regular socials – plus, enjoy cereals, snacks, and drinks in the office.

Up to 8.5% employer pension contribution

Building a better financial future for yourself, we offer a generous pension contribution.

Income Protection & Life Assurance

We have initiatives to look after you and your loved ones should the unexpected happen. 

Family Friendly Benifits

Supportive leave policies for new parents like enhanced maternity, paternity and adoption leave policies.

this is what we’re all about

Together, we’re building a bank that’s fair, easy to use, easily understood to help real people save, borrow and build a better future.

Where it all started

Join a team built on 150 years of legacy, refreshed and reimagined for real people’s needs today.

 

Learn more about our history

What we do today

From savings accounts made simple to a better way to borrow, we help real people turn their plans into real possibilities.

 

Explore our savings accounts

Who you’ll work with

From seasoned leaders to fresh thinkers, we bring expertise and curiosity to redefine how people save, borrow and build their futures.

 

Get to know the team

Creating a workplace where you can bring your whole self to work

We believe that diversity makes us stronger. We welcome different backgrounds, identities, perspectives and experiences. We know that when people feel valued, respected and heard, we deliver better outcomes for our customers, colleagues and the communities we operate in.

We are proud of our heritage and legacy. Those roots have shaped who we are – a business built on resilience, fairness, warmth and community. Our culture is grounded in human connection, respect and responsibility, and we are intentional about creating a workplace where these values are lived every day.

A final word

Our legacy showed us that communities thrive when everyone is uplifted, not just the few. That belief continues to guide us.

Inclusion is not a statement; it is a practice. We will keep listening, learning and improving together

Real ways we bring our vision of equity and inclusion to life:

  • Inclusive recruitment practices

  • Competency-based interviews

  • Equal access to development and progression

  • Pay equity reviews

  • Mandatory unconscious bias training

  • Regular feedback loops and employee voice forums

  • Accessible digital tools for hybrid/remote working

  • Clear zero-tolerance stance on discrimination & harassment

Questions about our hiring process?

We’ve got answers.

All open roles are listed on our Careers page and LinkedIn page. You can apply directly online, we do not require cover letters unless specifically stated.

We aim to make our process respectful of your time.
Most roles follow a maximum of 3 stages:

  1. Initial video/phone screening
  1. Hiring Manager interview
  1. Final interview (often including a task, case study or presentation)

Some specialist roles may vary slightly, but we avoid long or drawn-out processes.

We will always aim to respond after each stage with clear and constructive feedback. Our expectation is within 7 working days or sooner.

We support hybrid working, and take a balanced approach to this area allowing employees to work from home for some days each week, however, flexible working arrangements can be discussed individually. Role adverts will clearly state if office presence is required.

Absolutely. Sometimes timing, experience or role match might not be perfect at that moment. If another role matches your strengths, please reapply.

This depends on the role and business need. The company holds a sponsorship licence and can support the sponsorship for high-skilled roles.

Yes. As a regulated bank, all offers are subject to right to work checks, employment references, credit checks and criminal record checks.

Yes. If you need adjustments to the process (e.g. extra time, alternative formats, support), please let us know privately. We will handle this respectfully and confidentially.

Yes. We are committed to fair hiring and equal opportunity access to employment.

First impressions matter—here’s ours:

We ask all new employees to complete an anonymous survey. And this is how they answered.

86%

Satisfied with the onboarding process.

100%

Satisfied with the helpfulness of the team.

100%

Satisfied with the integration into the team.

100%

Feel welcomed and included in the company culture.

Hear what real employees have to say about working at thisbank

Tom Straight - Customer Support Manager at thisbank

I’m incredibly proud to be part of thisbank. Every day, I get to work alongside talented, supportive colleagues who genuinely care about helping each other grow. The culture here is one of continuous learning and encouragement, where you’re always pushed to do your best and given the tools to succeed. It’s a place where development is not just talked about, but actively lived. Being part of this team has made a real difference in my career, and I’m excited for what’s ahead.

Tom – Customer Experience Manager

Leah Mwangi - Quality Assurance Officer

My experience at thisbank has been incredibly inspiring. The dedication of the team and their willingness to stretch their capabilities in driving the bank’s growth has been impressive. I’ve been entrusted with responsibilities early on, which has allowed me to enhance my knowledge and insight into the future of the business and contribute to creating a successful bank that prioritises its customers and employees. I’m excited to be part of the bank’s growth and success.

Leah – Quality Assurance Officer

Sarine Gulerian – Marketing Manager at thisbank

I’ve worked in all sorts of environments where everyone is forced to show up in a toned-down corporate version of themselves. One of the things I love most about working at thisbank is that we’re all encouraged to be ourselves and let our personalities shine. I would recommend thisbank to anyone who wants to feel like they fit in just the way they are and work with an encouraging team that helps you do the best possible work.

Sarine – Marketing Manager

We’ve been working to make banking better for all – will you help us take it further?

Explore opportunities