Contact Us

Let’s be honest, none of us love making phone calls anymore.
We’ll
at least make them faster, friendlier and without the frustrations.
 

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Get in touch via phone, email or fill out this form

0808 196 1945 +44 (0) 808 196 1945

Monday – Friday 9:00 – 18:00 Saturday 9:00 – 12:30

For your security, we’ll never ask for your login password or one-time password (OTP) by phone, text message, or email. If anyone asks for this information, it may be a scam.







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    Need to make a payment?

    Most of our customers have a regular Direct Debit setup to make their monthly payment. Direct Debit is our preferred way of payment, however we know that life can sometimes throw us a curve ball and that you might miss a payment. That’s why we have some alternative ways to pay your loan in case you miss your Direct Debit payment.

    You can also make a payment by debit card through our online quick pay link.

    All you need is some personal information like your account number, and the card details of the account you want to pay from.

    You can make a payment to your thisbank loan account with these details:

    Pay to: This Bank Ltd
    Sort Code: 04-13-33
    Account: 00000042 (that’s 6 zeros)
    Reference: your loan account number

    Call us at 0808 196 1945, have your account number ready and we’ll text you a link and work together to make a payment.